Changing Expectations of Healthcare Technology

Project: Exploring how expectations of mobile medical technologies are formed and maintained, and how they shape adoption and use of self-care devices

MSc Researcher: Fariat Odion-Esene

Supervisors: Aisling Ann O’Kane and Dominic Furniss

Collaborators: Diabeto


Diabetes is a chronic illness that requires a lot of time and effort to self manage and control blood glucose levels. Various technologies have been created to assist diabetics with their self management. The present study looks into the experiences of participants, particularly focusing on their anticipation for new diabetes technology. 11 participants with type one diabetes were recruited to take part in this study; this included 10 females and one male. This Project involved three phases of data gathering, a Diabeto device as used as a prop throughout this process. Six participants were recruited for the first phase; this involved capturing the out of box experience of the Diabeto. Five additional participants were recruited to take part in the second phase; this consisted of an interview that looked at participants’ expectations surrounding diabetes technology. In the third phase participants who took part in the out of box experience were asked to reflect on their experiences and write an email about their expectations regarding the device. Based on a grounded theory approach, people’s hopes and expectations about new and current technologies were uncovered. Further elaborations were made to McCarthy and Wrights concept of anticipation. Findings suggest that cultural and social factors influence the expectations and hope of diabetes devices.

Thesis: Odion-Esene, F. (2014). Exploring the expectation and hopes of individuals with Type One diabetes for new and current technology. University College London MSc Human-Computer Interaction with Ergonomics Merit Thesis, 2014.